What Our Customers Say About Us........

Hi, Ardie: The dragonfly fan light shades arrived, and I love them. The colors are perfect. It was a long wait, but well worth it. Thank you! Amy

Ardie, it arrived in perfect condition and it is beautiful!  Thank you for everything. Regards, Tom

The window arrived today via fedex.  I am out of town so have not seen it as yet.  My wife (who is a trained artist) opened it up to inspect and her comment was “Wow!! Beautiful!!”  Thanks for sticking with this and making it happen. Richard

That is great news, I certainly will remember for future stained glass and lighting needs. You’re a gem Ardie - thanks a lot!
James

Hi Ardie, I just wanted to let you know we received the chandelier and are  absolutely in love with it!!! I want to thank you so much, it’s going to be the focal point of the house. Even with the size modifications we had to do, it still looks gorgeous. I could’t be more pleased! Well worth the wait. Again, thanks soooo much!!  I will definitely be a returning customer when the time comes.
Michele

That’s exciting, we are looking forward to receiving it. Thank you so much Ardie it’s been a pleasure working with you.
Jim

Hi Ardie! I got my beautiful lamp today..it came quickly & was packaged very well. Everything is perfect, & I love it! Thank you so much for the amazing quick & attentive communication, providing the item at a very reasonable price & just overall outstanding customer service!  Warm regards.
Michelle

A pleasure doing business with you, Ardie. I'll pass your web site on to others, who want a little personality along with their order. Best Wishes.
Stephen

Thanks for the great service! Looks like it will be here tomorrow.
Jim

Just wanted to tell you that I received my fireplace screen yesterday, and looks great. It matches my lamps that are Meyda Tiffany too. Thanks so much!
Theresa

Thank you very much, Ardie, for the great customer service.
Laura

awesome...thanks!
Gwen

Very pleased with the speed of delivery. You have a wonderful selection of products.
Linda

Thanks for the help Ardie. Received the light, put it in and it looks swell. 
Guy

Great service during and after the sale.
Tania

Thank you so much for finding the alternative AND for making the phone call. Your customer service is very much appreciated. 
Renee 

Thank you, thank you, thank you. You have been wonderful to work with. I cannot wait to get the light! 
Jerrie 

I received the lamp in perfect shape --- looks very nice. Truly appreciate assistance as well as your handling of this --- it was truly professional from the very beginning. Best of health, luck and fortune to you an your family.
Lorenzo

Thank you again for your help. I got the sconces yesterday and they are lovely. Peace
Donna

The lamp arrived on schedule, and the parcel was in excellent shape. This lamp is a prize-- nothing less. Thanks very much. Regards
Bob

We received the wine bottle chandelier in a very timely manner. It is hung in the stairway leading to the wine cellar. It is so lovely. Every time I flip the switch, I say, "Ahhhhh." Thank you for the speedy delivery and the fine quality work.
Vic & Dana

Thank you Ardie - I can't wait to see what it looks like. Thanks again for all of your help.
Mark

Hi Ardie: I just want to let you know we received the three lights and they are absolutely beautiful. Thank you very much. You can bet that we will be ordering more lights from you for the rest of the house. All the best
Kim

Thank you so much for my beautiful lamp.I really appreciate doing business with you. I love my lamp. Thanks
Debbie

Hi Ardie, Thanks so much for the great news! I can't wait to see fixture in our home. I'll let you know how things turn out on this end after the delivery. Thank you for your wonderful communication and customer service!
Cathy

HI ARDIE!!!!! THANK YOU SOOOOO MUCH. I'M SURE I WILL LOVE THEM.
Vickie

 I appreciate your honesty; often sellers charge my account and then advise that the item is on extended back-order. I will definitely place the order with you again at the end of May. Should this lamp become available before then, please let me know.
Cindy 

Hi Ardie, Thanks for checking into all of my requests. The shade below isn't what I'm looking for, but thanks for the suggestion nevertheless. I just spoke with my husband and we'd like to return the entire fixture. I'm really sorry this didn't work out. Thanks again for trying to accommodate us.
Cathy

Thanks again for all of your help and for your help in working with Meyda. It all worked out for the best.
Frank

Thank you, thank you,thank you. I'll let you know when I get them. I know I will just love them. Judy Good afternoon. The shades came today and they are just beautiful. I have them up and they look great. Thank you for all your time.
Judy

Hi- Nice lamp, ordering another.
William

Thank you so much,  for calling me to advise that the Stained Glass Accent Lamp was now available.   Your customer service is the best and is the reason that I waited to buy from you.   Thanks again!
Cindy

Ardie, Thanks for letting me know the order has shipped. I am really looking forward to getting this light!
Thanks for all your help. If I need to buy anything else stained glass in the future, I will definitely contact you.
Elizabeth

Ardie,  Thank you so much.  It has been a good search for our light fixture. Thanks
Denise

Hooray, thank you. You have been so lovely, I may send you a photograph!
Jeanne

Thank you for your prompt reply. You are wonderful to work with!
Arlene

Received my order - the lamp is gorgeous.
Barbara

 Hi Ardie, The panel was delivered this afternoon and it is beautiful. The driver helped us by bringing the box inside. It took a long time to receive the panel; but, it will look so good in our window. Thank you for your help and especially for keeping me informed.
Mickey

Hi Ardie, I received the replacement shade from Meyda and it is the best possible Match! Thanks again for all of your help. Take care,
Susan

Hi Ardie...Well, just WOW and WOW!!! My daughter is SO thrilled with the lamp!!! It is absolutely beautiful, and we couldn't stop looking at it. I want to thank you for the safe packaging, and all of your thoughtful customer service. It really made a huge hit! Here's to a continued stained glass relationship with you!...
Bonnie :o)

Thanks for all your help. When I'm ready for another project, I'll order another one for over my kitchen sink.
Nancy

Thank you so much, Ardie! Your prompt reply was really appreciated. Service like this speaks volumes for your business, and I look forward to ordering from you soon.
Bonnie

The chandelier came a couple of days ago. It's really magnificent!! We can't wait to install it, but it may be a few weeks. Thanks.
Celene

Hi Ardie! The Dragonfly lamp has arrived....I was so excited, I immediately put it together...it is perfect! It is the perfect choice! The red matches the little bit of red that is in our sofa. I cannot say "perfect" enough! Thanks again for all you assistance. I truly love the lamp!
Merry

Hi! We got the order today, and are extremely happy with the light fixtures!! Thank you so very much for getting that together for us - we really appreciate it!  Thank you again so very much!
Annette

 Ardie - Thanks for placing the order, I'm looking forward to the neat little lamp getting here! I really enjoyed your "personal" touch! You don't get that on website stores. Thanks for taking the time and making the effort to find a lamp that worked! Take care and I will certainly tell my friends about Smashing Stained Glass. Best regards,
Lisette

Yeah! Thank you, Ardie, and you will definitely hear from me in the future.
Kathie

Thanks so very much Ardie. It is such a pleasure dealing with you. I have recommended you to several people here in Seattle and, I still have three more to buy, so will be in touch again soon. Respectfully,
Bob

Thank you so much for your specialized customer service. You certainly go above and beyond, and I am grateful to you for the phone calls and the overall help.

Darlene

Thank you Ardie, you have been most helpful. It has been a pleasant experience buying from your store. Warm Regards,
James

The lamp arrived last week, and I LOVE IT. Thanks so much.
Darlene

Thanks for the personal and warm approach to business!
Erica

Hi Ardie, I have finally received the lamp in good condition. The packaging by Meyda was excellent and the lamp was well wrapped and properly cushioned. It is very beautiful indeed. Thank you again for your excellent service. Best Wishes,
James

Wow awesome service to boot! Putting you down as a favorite.
Steve

Perfect! That is great. Thanks so much for the outstanding service.
Bonnie

Ardie,You are the best! Thank you! I have to put some thought into this. I so appreciate your great service!
Diana

thank you for working with me on this.. your customer service is a huge relief.. I am thankful for your help. they are truly beautiful! I can't wait to see them up!
Thanks again. One very happy customer. :-)
Susan

What can I say other than WOW! I feel like a kid waiting for Christmas Day. Can't wait to put this up in my poker room. We will be ordering from Smashing Stained Glass again.  I have also shared your site with our builder. Hopefully good things will come of that. Thank you again,
Mike

Hope you are both doing well.We love all the lighting we have from you and have given your name to many people.
Bob

Just got the lamp, love it. Thanks a lot. Beautiful job. What a great wrapping job, really appreciate it.
Vicky

Ah, thanks for the great follow up!
Robert

Thank you ...they have arrived and are gorgeous.
Catherine 

Thanks for responding so quickly! Thank you for being creative and trying to come up with a solution!
Laura

 Thanks for taking the time to check with Meyda for me.  As you may have
 guessed, I've contacted about half a dozen websites to ask about 111695, and you were by far the most responsive and the most on-target.
Dave

I am delighted that this expedited air shipment to Hawaii has worked out so smoothly.  The pond lily lamp arrived yesterday afternoon in perfect condition at the house here in Kona on the Big Island. I contacted a number of Internet companies to purchase this item, but none of them were willing to personally work with me to get the lamp shipped by air to Hawaii-- except you! So I will always use you in the future for our lighting needs. As they say here in the Islands (and yes, people often really do say "thank you so much " in Hawaiian instead of English around here), mahalo nui loa!
Chris

Hi-it arrived in fine shape and is gorgeous. Meyda sure doesn't mess around with packaging - very impressive.
Bob

 It arrived UPS yesterday afternoon -- was very well packed, and seems to have survived the trip quite well.  Haven't put it up yet, but expect it will be a dining room fixture this week.